Templates
Landlord and tenant message templates
Anything about a home and money can turn tense fast, so write every message as if someone else might read it later. Be specific about dates, amounts and what you are asking for. Keep it polite and keep it in writing. These templates are a starting point, not legal advice, so check your tenancy agreement and local rules for notice periods.
Get repairs done
Tenant: report a repair
Hi [landlord name], I wanted to let you know [the problem] started on [date]. I've attached photos. Could you arrange for someone to look at it this week? I'm in on [days] or happy for a contractor to use the key.
Tenant: repair still not fixed
Hi [landlord name], following up on [the problem] I reported on [date]. It's still not fixed and [how it is affecting you]. Could you tell me by [date] when it will be sorted?
Landlord: repair booked
Thanks for letting me know, [tenant name]. I've booked [contractor] for [day and time]. Let me know if that doesn't work and I'll move it.
Landlord: access request
Hi [tenant name], [contractor] needs to come in on [day] between [time window] to [job]. Is that OK? If not, suggest a time that suits you.
Talk about a rent increase
Landlord: announce an increase
Hi [tenant name], I'm writing to let you know the rent will go up from [current rent] to [new rent] a month from [date]. This reflects [short reason]. I'll send the formal notice separately. You've been great tenants and I hope you'll stay.
Tenant: ask to negotiate
Hi [landlord name], thanks for letting me know about the increase. [New rent] is a big jump for us. We've paid on time for [time] and looked after the place. Would you consider [counter offer] instead?
Tenant: ask for a phased increase
Hi [landlord name], we'd like to stay. Could we split the increase, going to [first amount] now and [full amount] from [later date]? It would make a real difference to us.
Landlord: reply to a counter offer
Thanks [tenant name], I appreciate you being upfront. I can meet you at [amount] from [date]. I'll update the paperwork if you're happy with that.
Get the deposit back fairly
Tenant: ask for the deposit back
Hi [landlord name], I moved out on [date] and returned the keys. Please could you return the deposit of [amount] to [account details or deposit scheme]? Let me know if you need anything else from me.
Tenant: dispute a deduction
Hi [landlord name], thanks for the breakdown. I don't agree with the [deduction] for [item]. That was [fair wear and tear / there at check-in] and the inventory on [date] shows it. Please could you return the full amount or I'll raise it with [deposit scheme]?
Landlord: explain deductions
Hi [tenant name], thanks for leaving the place in good shape overall. I'm returning [amount] of the deposit. I've kept [deduction] for [item] and attached the photos and quote. Happy to talk it through if you have questions.
Give or answer notice
Tenant: give notice
Hi [landlord name], I'm writing to give notice that I'll be moving out of [address]. My last day will be [date], in line with the [notice period] in the tenancy. Let me know about the checkout and when you'd like to show the flat.
Tenant: ask to leave early
Hi [landlord name], my circumstances have changed and I'd like to ask if I could leave on [date], before the end of the term. I'm happy to help find a new tenant and keep paying until they move in.
Landlord: confirm their notice
Thanks for letting me know, [tenant name]. I've noted [date] as your last day. I'll be in touch about viewings and the checkout inspection. It's been good having you.
Landlord: tell them you are selling
Hi [tenant name], I wanted to tell you personally before the formal notice arrives. I've decided to sell the property and will be serving notice for [date]. I know this is unsettling and I'll be as flexible as I can on timings.
Save these to Breezily
Tap Add to my replies on any template to keep it in your saved replies. They sync to your account and appear on the phone keyboard when you type their name. Each one is set to adapt to the conversation, so the keyboard fills in the names and dates from the chat. Change any of them at getbreezily.com/saved-replies.
Questions
Should I message my landlord or email them?
For anything about money, repairs or notice, email or use the letting agent portal so there is a dated record. A quick text is fine for arranging access, as long as the main request is in writing somewhere.
Can I negotiate a rent increase?
Often, yes. Landlords usually prefer a reliable tenant at a slightly lower rent to an empty month. Ask politely, point to your record and offer a specific number rather than asking them to reconsider.
Are these templates legal advice?
No. They are a starting point for clear, polite messages. Notice periods and deposit rules depend on where you live, so check your tenancy agreement and local guidance.
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